Our Process
IT Asset Disposition Process
See Inside Our World Class IT Asset Disposition Process
IT asset disposition can be a complicated process. From reaching out, to asset transit, to electronics cycling, there’s a lot to keep in mind. To help break it down, we’ve provided a visual representation of each step of our Internet Technology Asset Disposition (ITAD) process. We don’t outsource our services without telling you. We don’t take shortcuts and hide them. Just easy, convenient ITAD services with an open chain of communication the entire way. On the left is the process overview. We make initial contact and work out the component or server pricing and logistics. Next we get the IT assets from you to us, whether that’s coming to your data center and picking it up or paying for shipping labels and insurance. Next we’ll wipe and test your equipment, and if it passes inspection then we’ll issue payment. Scroll down to see details on the first step in our process!
Process 1
Reaching Out
The first step is making sure we’re on the same page. Whether you have a data center refresh, consolidation, cloud migration, or liquidation, we’ll go through all the details with you and get on the same page. To start the process, call or email NorthStar today and we’ll make it as easy as one, two, paid. Can’t get a hold of your usual recycler? We answer the phone Monday through Friday, 9:30AM to 5:30PM EST. We always have time for clients.
Process 2
Returning Scrap
Product older than 5 years is obsolete and turned into scrap. The drive is crushed separately, to ensure ‘throwing away’ does not mean ‘giving away’ your sensitive data.The remaining system is responsibly demanufactured and sorted by material for maximum recovery, we refuse to turn it into refuse. PCB board, aluminum, batteries, copper, all of it will be retired properly, separately (they don’t get along). You do not have to worry about your e-waste showing up on the news for polluting the environment.
1. The systems are dismantled into components
2. HDD’s are taken separately and crushed on site
3. The materials are then sorted to maximize material recovery, PCB’s, batteries, steel, aluminum, copper, and plastic
4. The commodities are then smelted into reusable materials
Process 3
Return on Last Gen
IT that isn’t too old, but not too new, has component value. So, we take IT apart and maximize value by selling it by part rather than by system. We test each component to ready IT for resale.
1. Systems are demanufactured into components
2B. HDD’s are scanned in by serial number for tracking purposes and placed in a locked room with video surveillance
3A. HDD’s are wiped and verified
3B. Data Destruction certificates are produced by serial number as proof that no drive was left behind
3C. The components are sorted: Memory, Processors, and Networking Components. The nonviable components are recycled
4A. Components are tested either in motherboards or with the respective industry standard equipment
4B. Non-working components that can be economically repaired are sent to engineering
5A. Non-working components beyond economical repair and harvested for chip value, and/or recycled for metals value
Process 4
Return on Current Gen
Bought too much and need to sell the excess? Or maybe you just like to upgrade every 6 months. If you always want the best, we’ll take care of the rest and pay you what’s IT’s worth. So you can keep buying the latest and greatest.
1. Systems are serialized and sent to the wipe lab for data sanitization
2. Systems are tested
2b. Failed systems are sent to engineering for board level repair
3. Working systems are reconfigured with components from inventory for maximum resale value